Refund policy
Returns & Exchanges Policy
At Crisis Apparel, every item is made to order specifically for you once your purchase is placed. Because of this, we are unable to accept returns or exchanges due to ordering the wrong size, changing your mind, or personal preference.
Please review our size guide carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at contactus@crisisapparel.com with:
- Your order number
- A description of the issue
- Clear photos showing the problem
Once reviewed, we will gladly replace the item at no additional cost to you.
Cancellations
Because production begins shortly after an order is placed, cancellation requests must be submitted within 12 hours of purchase. After that time, we cannot guarantee that changes or cancellations can be made.
Shipping Costs
Original shipping charges are non-refundable.
Thank you for supporting Crisis Apparel. As a small business, our made-to-order process helps reduce waste and allows us to create unique products for our community of dreamers, drivers, and those embracing life's midlife crisis one horsepower upgrade at a time.
Same dream. Different horsepower.